FAQs

We're here to help you answer some of the most frequently asked questions.

Q: Can I make an exchange if I made a wrong purchase?
A: Sure you can! We will be delighted to help you make amends. Drop us an email and we will sort it out for you. For full details, please read our Exchange Policy.

Q: What are the shipping charges like?
A: Non-tracked packages are FREE worldwide. Charges are only applicable for tracked packages and express delivery.

Q: Why I can't select express delivery for certain products?
A: Express delivery is only applicable to domestic addresses and only certain products are applicable for express delivery.

Q: Do you have a physical store for me to visit?
A: We are an e-commerce entity and therefore do not have a physical store which you can patronise.